Privacy Policy

📌1. Introduction

e7e7 ("we", "us", or "our") operates the online gaming and sports betting platform accessible at https://e7e7.pro (the "Platform"). We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you access or use our Platform, including when you place bets, play casino games, or make financial transactions via bKash, Nagad, Rocket, or other supported payment methods.

By registering an account or continuing to use the Platform, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with any part of this policy, please discontinue your use of the Platform immediately. This policy is effective for all users of e7e7, including players in Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, and all other cities across Bangladesh.

📥2. Information We Collect

We collect personal information that you provide to us directly, as well as data generated through your use of the Platform. The categories of information we may collect include, but are not limited to:

• Identity data: full name, date of birth, national ID or passport number (for KYC verification), username, and profile photograph.
• Contact data: email address, mobile phone number, and residential address within Bangladesh.
• Financial data: bKash wallet number, Nagad number, Rocket number, Upay account details, or other payment method identifiers used to process deposits and withdrawals in BDT (Bangladeshi Taka).
• Technical data: IP address, device type, operating system, browser version, time zone set to Bangladesh Standard Time (BST, UTC+6), and other diagnostic identifiers collected automatically when you visit the Platform.
• Behavioural data: game history, betting activity, session duration, pages viewed, and promotional interactions recorded to personalise your experience and fulfil responsible gaming obligations.

🎯3. How We Use Your Information

We process your personal data only for specific, legitimate purposes. The lawful bases for our processing activities include contract performance, compliance with legal obligations, and our legitimate interests in operating a safe and fair gaming platform. Specifically, we use your information to:

• Verify your identity and age (players must be 21 years or older) in line with our KYC and responsible gaming obligations.
• Process your deposits and withdrawals via bKash, Nagad, Rocket, and other BDT payment channels accurately and securely.
• Provide, maintain, and improve our cricket betting, live casino, slots, crash games, and fish games services.
• Detect and prevent fraud, money laundering, and other unlawful activity on the Platform.
• Send you service communications, account notifications, and (where you have opted in) promotional offers related to e7e7's products and events, including BPL and IPL cricket seasons.

🤝4. Sharing of Your Information

e7e7 does not sell your personal data. We may share your information only in the following limited and controlled circumstances: (a) with trusted third-party service providers who assist us in operating the Platform (such as payment processors, game technology providers like Pragmatic Play, Evolution Gaming, Spribe, and Ezugi, or IT infrastructure partners) under strict data-processing agreements that prohibit them from using your data for any purpose other than those we specify; (b) with regulatory or law-enforcement authorities where required by applicable law; or (c) in the event of a corporate restructuring or acquisition, with any successor entity subject to the same privacy protections as set out herein.

In all cases where data is shared with a third party, we take reasonable steps to ensure that the recipient provides an adequate level of protection for your personal information consistent with this Privacy Policy.

🍪5. Cookies and Tracking Technologies

e7e7 uses cookies and similar tracking technologies to enhance your experience on the Platform. Cookies are small text files placed on your device that allow us to remember your preferences, maintain your login session, and analyse usage patterns to improve performance. We use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device for a set period or until you delete them).

You may configure your browser settings to refuse cookies or to alert you when cookies are being sent. Please note that disabling certain cookies may affect the functionality of the Platform and may prevent you from accessing some features, such as staying logged in during a betting session.

🔐6. Data Security

We implement a range of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or alteration. These measures include 256-bit SSL/TLS encryption for all data in transit, firewalled server infrastructure, role-based access controls for internal staff, and regular security audits of our Platform. All financial transactions, including BDT deposits and withdrawals via bKash, Nagad, and Rocket, are processed over encrypted channels.

While we take every reasonable precaution, no data transmission over the internet can be guaranteed to be 100% secure. In the unlikely event of a data breach that is likely to result in a high risk to your rights, we will notify you as required by applicable law and will take all reasonable steps to mitigate the impact.

👤7. Your Rights

As a user of the e7e7 Platform, you have the following rights with respect to your personal data. To exercise any of these rights, please contact us at [email protected] with your full name, registered email address, and a description of your request:

• Right of access: request a copy of the personal data we hold about you.
• Right to rectification: request that we correct any inaccurate or incomplete data.
• Right to erasure: request deletion of your personal data where there is no compelling reason for its continued processing, subject to our legal retention obligations.
• Right to object: object to our processing of your data for direct marketing purposes at any time, with immediate effect.

🌍8. Data Retention

We retain your personal data only for as long as it is necessary to fulfil the purposes for which it was collected, including for legal, accounting, or reporting obligations. For active accounts, we hold your data for the lifetime of your account plus a minimum period required by applicable financial and anti-money-laundering regulations. When your data is no longer needed, we securely delete or anonymise it.

Transaction records — including all BDT deposits and withdrawal records associated with your bKash, Nagad, or Rocket account — may be retained for a longer period in accordance with applicable financial regulations.

🔞9. Age Restriction and Minors

The e7e7 Platform is strictly intended for adults aged 21 and above. We do not knowingly collect or process personal data from individuals under the age of 21. If you are a parent or guardian and believe your child has provided us with personal information without your consent, please contact us immediately at [email protected] and we will take prompt steps to delete such data. We reserve the right to perform age-verification checks on any account at any time and to suspend or close accounts where the account holder cannot be confirmed to be at least 21 years old.

🔄10. Changes to This Privacy Policy

e7e7 reserves the right to update or amend this Privacy Policy at any time to reflect changes in law, technology, or our business practices. When we make material changes, we will update the "Last Updated" date at the top of this document and, where appropriate, notify you via your registered email address or via a prominent notice on the Platform.

Your continued use of the Platform following the posting of any updated Privacy Policy constitutes your acceptance of such changes. We encourage you to review this page periodically to stay informed about how we protect your information.